Trust and Value

[Trust is] the foundational principle that holds all relationships.
-Stephen Covey

trust and value

Trust is the pipeline through which all value moves. I recently wrote on value and the need for value propositions to be made if progress is to be expected. Trust, in my estimation, is a key element in value exchange. Here is the flow as I see it. Imagine a pipe. Through the pipe flows needs and wants in one direction. After, in the opposite direction, flows value. And then consideration returns. Now imagine with me a pipe the size a drinking straw, the cocktail sort. For some reason the other trust is not there. Needs and wants are restricted. The other is guarded with their desires. They not think it in their best interest to open up and share. The result. The first has not the opportunity to help. Even what little they gleam, the straw so small can only receive value in step. Of course consideration is in proportion to value and so the whole thing, the whole process lackluster. Leaving both feeling of what it should have been.

Now image with me a pipe so grand in diameter. Needs and wants are freely shared. Even a hint of a desire is known the other before it is solidified. And value, oh how it can move through this pipeline. Consideration always in proportion leaves both feeling impressed. To put it simply: the more trust; the bigger the pipe. The bigger the pipe; the more desires, value and consideration, which all are in proportion to each other, can flow. It all starts with trust.

Trust, in my estimation, is fundamental to relationships. And business and partnerships are simply relationships. If you ever hear something of the sort, “nothing personal, it’s just business.” This is a hint, in my estimation, that someone does not understand how to move value. That they do not understand business at all.

Are you spending the time building trust that is needed in your business relationship to reach your organization’s goals? How would you measure trust? Perhaps our receipts is a good place to start?

 

-A takeaway from a Mavidea client website UX meeting

As always good books, takeaways, stories, and/or lessons learned on the subject are most appreciated.

 

A Journal Entry: When to Talk

let every man be swift to hear, slow to speak, slow to wrath:
-Saint James

When to talk and when to listen

I have come to keep a journal. Reflections on the day and so on. This morning in my time set aside to blog, thoughts of reflection on a topic that has gone unanswered too long and an idea of resolution consumed me to journal instead. So this week I will share this entry. Names removed, adding in verses for and some of my thoughts that did not make their way to the entry for context, etc:

5.2.15

In the past I have not been sure as to the volume of my speech. In business settings, in the past I have felt like I, in general, have ideas I think will help. So I have always erred the side of sharing them. That said, I have been mindful of God’s word that encourages us not to speak hastefully and in great volume. It has been a point of uncertainty for me. The balance of volume my speech. Should I talk or should I remain silent? Is this a point of pride? That everyone must hear my idea because my idea is so good? Yesterday I had breakfast with one of my mentors. My struggle on the matter came up as we talked about James 1:18-20:

Of his own will begat he us with the word of truth, that we should be a kind of firstfruits of his creatures. Wherefore, my beloved brethren, let every man be swift to hear, slow to speak, slow to wrath: For the wrath of man worketh not the righteousness of God.

I have come to believe this to mean that if we are going to be God’s firstfruits amongst His creatures, if we are going to serve and love our fellow; the formula to make that possible is to be swift to listen, slow to speak, slow to wrath. We need to listen to be positioned to love others well. It does not say “do not speak” it says to “be slow to speak.” This I think helps us focus on listening. The opposite thinking about what we are going to say and waiting for the first opportunity to speak, I do not think is slow to speak but rather quick for we have already spoke to ourselves and are just waiting to privy others our thoughts. The question I asked him was how does this work with the gift of speaking and teaching and sharing understanding. He looked at me and smiled. He gave no answer. No word left his tongue. Interesting. Perhaps now I think he may have been teaching me a lesson after all. After breakfast he and I went to visit an old friend of my fathers that was in town from the city on a case, he is a God fearing lawyer, his father was too. I asked him this same question after talking about James 1:19. He said that it was a tough question that he had no answer. He did however afford me a piece of advice his father gave him. ‘It is better to remain silent and be thought a fool than to speak and remove all doubt.’ That is, as I took it, when in doubt remain silent. Still my dilemma remains for my confidence soars in conversation that a particular idea should be shared for the service of those there. Not to my glory of course, that I rescue them with my idea or some nonsense, but instead, should what is shared help; glory be to our God who makes all things known, the Creator of all ideas. I was mowing the lawn last afternoon, preparing our home for a dinner with the families of two business partners where we planned to discuss how to help another in a new venture. As I was mowing the lawn reflecting on the day, I came to this bit of advice that my fathers friend passed to me from his father. ‘When in doubt remain in silence.’ Then a thought flashed in to my mind. 1 Peter 4:10-11:

As every man hath received the gift, even so minister the same one to another, as good stewards of the manifold grace of God. If any man speak, let him speak as the oracles of God; if any man minister, let him do it as of the ability which God giveth: that God in all things may be glorified through Jesus Christ, to whom be praise and dominion for ever and ever. Amen.

In my estimation, if you are speaking for the LORD in service of your fellow, then speak as it is your duty. This, I think, is when the doubt is removed; that point of balance I had been searching for. When to talk. My father’s friend said something else that I think answers the ‘if’ of the qualifying question above. That is; discerning if you are speaking for the LORD in service of your fellow. I am doing my best to recall and paraphrase his comments, ‘I thrive in hardship.’ He said, ‘It is good for me. To be humbled and know I rely on God. I have no humble bone in my body. God brings me to my knees.’ This sort of revelation has been reoccurring to me as of late years. My complete reliance on God. On God’s Spirit to show me what to do. I think now, God willing, my dilemma in speech will draw me closer to God. Practicing the presence of God. God give me discernment and faith with wisdom, understanding, knowledge. I need Your help God. I depend on You moment by moment. Draw me near You God and draw near me. Show me what to do.

A quick programming note: I want to clarify something that was clear in my mind when writing in my journal but could be taken for granted here. And when I say clear in my mind I do not mean that I have figured this out, only that I have come to believe these things important. These things are things that if, should you believe you are to speak, I do not think should give way to manners and other proverbs addressing our speech. Things like talking in definitives or otherwise squaring off that you are in the right, interrupting and other forms inserting yourself when another is speaking, or dominating a conversation as to not let another contribute. 

 

-A journal entry on speech

  As always good books, takeaways, stories, and/or lessons learned on the subject are most appreciated.

 

The Two Things

Before you are a leader, success is all about growing yourself. When you become a leader success is all about growing others.
-Jack Welch

 jesus-washing-apostles-feet-39588-wallpaper 2

I was asked in an interview “since setting out in business, what lessons [I’ve] learned in leadership?” I shared what I call the two things. They are simple. Simple to understand. Simple to remember. Simple to see why these two things are it. Still they are not so simple to enact without fail. They take sacrifice. Sacrifice at a fundamental level. They take us out of ourselves. Away from us. Less self and more others. A good friend of mine taught me what leaders do. Leaders do two things:

  1. Leaders lead by example
  2. Leaders serve those they lead

Search your experiences and you will hopefully find a leader in your life who does these two things well. One thing to mention here is that anyone can lead. Power is not needed to lead. Authority is not needed to lead. Though power and authority will accrete to those who follow these two things.

Not the cry, but the flight of a wild duck, leads the flock to fly and follow. – Chinese Proverb

The point duck in formation serves by example. Those that follow benefit from drift. Do you want to be a leader? Are you doing these two things?

 

 -A takeaway from an internrocket.com press interview

 As always good books, takeaways, stories, and/or lessons learned on the subject are most appreciated.

Cardinal Virtues: Temperance

Temperance refers to all pleasures, and it means not abstaining, but going the right length and no further.  

-CS Lewis

Businessmen On Their Way To Work

Temperance from the latin temperare meaning restrain or temperantia, moderation. A most useful weapon against the deceiver in times of sorrow. C.S. Lewis suggests in his famous Screwtape Letters that devils deploy indulgence as a strategy when we are down. In the letters Screwtape writes to his demon understudy Wormwood and explains that they need be careful when dealing with indulgences. Pleasures he continues were in fact created by God and so when trying to distort them they are in fact on enemy territory. Screwtape goes on to say, “Hence we always try to work away from the natural condition of any pleasure to that in which it is the least natural, least redolent of its Maker, and least pleasurable. An ever increasing craving for an ever diminishing pleasure is the formula.”

Temperance is enjoying pleasure within the bound set by God. Not going where God has forbid us to go. It is, of course, best this way. That first piece of cake is always the best and so on. God created good things for us to enjoy and I have come to believe that when we enjoy them properly it brings glory to our Creator. Going too far or a full degree off the intended, perverting the pleasure, is where the deceiver would like us. Focusing on true and false will rescue us. God sends His Word to heal.

C.S Lewis closes a short stop on temperance in Mere Christianity by holding that one of the deceivers worst victories with temperance is its modern restriction to drink. C.S. Lewis notes that the man who makes golf or work the center of his life or a woman who devotes all her thoughts to her appearance or children can be just as intemperate as someone who gets drunk every evening. Of course, these do not show so easily. They do not leave you slurring your words or stumbling in the street. But God is not deceived by externals.

-A takeaway from Mere Christianity by C.S. Lewis

-A takeaway from The Screwtape Letters by C.S. Lewis

As always good books, takeaways, stories, and/or lessons learned on the subject are most appreciated.